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Deleted folders from PC are syncing to the cloud
Hi,
I am a new to dropbox and I have just joined the company that uses it as opposed to shared drives. During the initial setup far too many folders were set to sync with my laptop and I conseq...
Hi Nancy,
Restoring files on PC was out of scope as some were too large for a bin and deleted permanently. Allowing for the app to finish deleting was out the question too as this is a shared resource and too many users would be affected. However, removal of the app seems to work.
Thanks a lot.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey Brambor, I'm afraid, if you wish to continue using the app, there's no way for it to stop syncing the deletion.
You'll need to unpause it, allow the deletions to sync and then go to our website and restore the files from there.
If this is a Business team, you can do an account rollback with Dropbox Rewind, instead of restoring the files one by one.
Hi Hannah,
Thank you for your reply. Would revoking my access to dropbox by administrator and removal of the app and then reinstallation of the app work?
Kind regards
- Nancy
Hi again, Brambor! Out of curiosity, can you find the files you removed from the desktop app in your computerâs Recycle bin/Trash? If yes, you can try moving them back to your local Dropbox folder, while the appâs syncing is still paused, and then resume syncing again and wait till they sync to your web account.
Otherwise, you can log out of the Dropbox app on your computer, delete the local copy of your Dropbox folder, restore all of your files online, and then log back in to the app and let it create a new copy of the Dropbox folder with all of your content. If you just reinstall the app, and it detects there's missing content from your Dropbox folder, these files will still be removed from your www.dropbox.com.
Hannah's suggestion above should work just as well, though. There are many ways you can go about this.
Hi Nancy,
Restoring files on PC was out of scope as some were too large for a bin and deleted permanently. Allowing for the app to finish deleting was out the question too as this is a shared resource and too many users would be affected. However, removal of the app seems to work.
Thanks a lot.
- Nancy
Glad to hear that! If you need anything else, donât hesitate to give me a nudge.
