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Deleted folders keep reappearing
I'm hoping someone can help with this problem. I have been using Dropbox for a few years across a number of devices (2 desktop Macs, a laptop, an iPhone and an iPad). This last week, when I try to delete a folder it reappears a moment later. If I move it into another folder, the same thing happens. I have checked and all my other devices are switched off or not trying to sync while I am doing this. Any advice on how to stop it?
Thanks!
The web interface should only recreate the folder if a device connected instructs it to.
So one of your devices must not be selectively synced, or has some greater issue.
(1) Check each device to see if the folder is present on the device, and remove it. If it comes back its not that device that ordered it created. If it wont delete then thats the device that cant delete it so orders it recreated. Fix that device.
(2) Failing that, take all devices off line, delete the folder via the web, then bring devices online one by one, and watch for the folder being created, when it is, it was the device you just brought online.
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Hi TSP.
Have you tried
Hi TSP.
Have you tried
thank you sou much - that helped! I hope this bug will be fixed soon - it is not very "Dropbox-like" to have such stupid bugs..
I think it's actually
I've tried many of the suggestions posted before, nothing worked. But this one did. Thank you.
(so I added an empty notepad file to the folder and then could simply delete it without reappearing)
- Thanks. This one finally worked for me
It doesn't work!
Nope. This didn't work either.
Tried this too. It allowed me to delete the original but then when I wanted to delete the empty copy I just made it kept reappearing like the old one did.
How do you "unselect it for sync"?
I had this problem for 6 months. I had 2 Dropbox logins for the same business and I logged out as one and logged in on the other via the web version, not the desktop one. I discovered that my laptop hadn't synced for 6 months on that email login and once I left it to sort itself out, the problem finally rectified. Try to login in on every device you have via the web version and allow them all time to sync completely, then delete the files if they turn up anywhere. Sorry, not a very techo reply I know but that's what finally worked for me!
