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Draxworks75's avatar
Draxworks75
New member | Level 2
2 years ago

Downgrading Dropbox.

I downgraded my dropbox to the basic plan.  however on my mac, when I search for anything it has dropbox ahead of everything after user.  I somehow got signed up for dropbox backup possibly, as the name of two files in Dropbox that I can't remove still show up there and in my search path.  I am using a mac.  How do I simply move all the dropbox files and get dropbox out of my search results?

Delete
Dropbox Backup
Mac

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Draxworks75, sorry to hear you're having issues with this.

     

    It sounds like you enabled the Dropbox Backup feature indeed. 

     

    If you have the desktop app, you can navigate to the app's preferences under the Backups tab and disable it.

     

    Otherwise, you'd need to navigate to your backups page and delete or disable it from there.

     

    I hope this helps and please keep us posted on your progress! 

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