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Rebadurchee's avatar
Rebadurchee
Explorer | Level 3
3 years ago

Dropbox added 25GB to my 2GB account without my knowledge. Now I can't access my account

I had gotten a message that I was over my 2GB limit.  Somehow I managed to delete enough files to get under that limit.  Suddenly there is a 25GB folder in my Dropbox and I don't know how to get it o...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
Rebadurchee wrote:

Suddenly there is a 25GB folder in my Dropbox and I don't know how to get it out.

Dropbox doesn't (and can't) add files to your account on its own. Either you've added files yourself, you're a member of a shared folder that has had more data added to it, or you've enable the Backup feature.

 

Look at your Plan page. It will show you a breakdown of your usage. Also check your Backups page for any backups that you have enabled.

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