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Disillusion's avatar
Disillusion
Helpful | Level 7
2 months ago
Solved

Dropbox keeps sorting my files based on when I last accessed them, instead of alphabetically.

Question or Issue In the past year or so Dropbox changed the way my files are listed so instead of opening and searching for files in alphabetical order as I set them up, they are now listed under ...
File access
Organize
sort
  • Disillusion's avatar
    Disillusion
    2 months ago

    Hi Nancy,

    I answered but it bounced back—my email program seemed to have malfunctioned.  However, I have solved the problem.  Because I couldn’t get through to you, I made a general google inquiry rather than Dropbox specific and it turns out the problem is with Apple—it decided to mess with all folder systems in its latest OS, not just Dropbox.  I followed the fix and it worked!  For anyone else having this problem, go to “View” on Finder and make sure that “Use Groups” isn’t clicked. 

    Disillusion

     

Disillusion's avatar
Disillusion
Helpful | Level 7
2 months ago

Hi Nancy,

I answered but it bounced back—my email program seemed to have malfunctioned.  However, I have solved the problem.  Because I couldn’t get through to you, I made a general google inquiry rather than Dropbox specific and it turns out the problem is with Apple—it decided to mess with all folder systems in its latest OS, not just Dropbox.  I followed the fix and it worked!  For anyone else having this problem, go to “View” on Finder and make sure that “Use Groups” isn’t clicked. 

Disillusion

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Thanks for sharing your solution with us, Disillusion! Glad you could figure it out.

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