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Dropbox no longer overwriting files
A few days ago, Dropbox stopped overwriting files when I edit and re-save them. Now, every time I edit one of my files on iPad and save to Dropbox, it creates a new file ending in (1). It used to simply update the file. I've tried re-installing dropbox and Illustrator (the app I'm saving from), but it hasn't worked. I've also tried saving from Procreate and the same issue occurs. Is there something else I can try? Thanks!
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Hello! It started happening about three days ago I think.
App version 278.2.2
I'm getting the issue on an iPad pro running the lates OS. On my laptop, it asks if I want to overwrite the existing file, but the iPad doesn't give me this option.- Hi, this is also the case for me. All was good through Tuesday morning. Later in the afternoon, the Save to Dropbox changed. It now showed a thumbnail of whatever I am saving and does not indicate if it’s overwriting an existing file (if it exists creates (x). The save also is very fast when before it took time depending on the size of the file.
Also when I’m Dropbox on the iPhone, there’s a longer delay of the saved file appearing. I have the current iOS Dropbox versions for both iPhone and iPad but so far only the iPhone is affected. The iPad continues to work as expected. I tried restarting the phone and logging out/in of Dropbox but this ‘new’ save continues to remain. I save files to Dropbox on my IPad. Up until 5-7 days ago, if a file with that name already existed in Dropbox, it would ask if I want to overwrite it. I'd say yes, and the updated file was saved.
Now though, it doesn’t prompt me to overwrite the existing file in Dropbox. It simply creates a new file, appending (1) to the name. So previously I would save reading .xlsx, confirm the overwrite, and reading.xlsx was all I had in Dropbox. Now, it doesn’t prompt me at all, and I end up with reading.xlsx and the newer reading(1).xlsx. I am 99% sure his happened in the past, it was fixed, and here it is again.
dropbox app version is 278.2, iOS 15.3.1. The Dropbox app was updated arou date time this started happening; no iOS update in a while.
Any ideas what’s going on here?
Thanks.
Indeed, here it is from 2018
- Megan
Dropbox Community Moderator
Hello guys, happy Monday!
I'd like to know a bit more about your workflow here, please.
How do you open your files? Do you use the Dropbox app, the Files app or maybe opening them directly in Illustrator? Let me know the steps that you take when you save content too.
That can be really helpful, and it'll shine some light on identifying exactly where the issue is located.
- In Numbers in my iPad, I select reading.xlsx….Share….Export….Excel….and then choose Save to Dropbox. I love into Dropbox, it has the folder selected, and I choose Save. At this point, previously, it would ask if I want to overwrite and I would confirm. But now instead, it just saves with a (1) appended, resulting in both the original file and the new (1) version in Dropbox.
- I usually open from Illustrator, then once I’m done editing, I re-export to Dropbox (it’s the same if I open from Files, and Dropbox doesn’t give me the option to open these files directly from Dropbox on my iPad). It used to just overwrite the old file, which is what I need. Now it gives me a new file with (1) on the end.
- Most of my saving is done from Photos, selecting the item and choosing Save to Dropbox. From there it normally would list all the latest folders (no thumbnail preview) and I then save. If there’s an existing version, it prompts if I want to override it (this doesn’t occur now, it just saves and adds a (x) if filename exists).
Just updated to Dropbox 280.2 and the problem is still there.
