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Laney_Grace
5 years agoExplorer | Level 4
Dropbox Paper Folder Does Not Appear with Other Folders
Hi all,
A Dropbox Paper folder was recently shared with me. When I open my Dropbox account, this folder does not appear with my other Dropbox folders. I can open the Paper folder and edit withi...
- 5 years agoIt looks like you're on the 2020 release of Paper while the Paper Folder and doc you’re looking at was created by someone who isn’t using the 2020 release of Paper yet Laney_Grace
If you'd like to share your Paper docs with them, I'd suggest that you shared them from your end directly as there isn't a way to add your Paper docs to this Paper folder.
I understand that this is not optimal, but I hope this helps to some extent.
Walter
Dropbox Community Moderator
5 years agoHey Laney_Grace, welcome to our Community and thanks for using Dropbox!
Can you please let me know if you're able to navigate to this folder by searching for its name on our website?
Have you perhaps considered using a regular shared folder instead of Paper folders?
Keep me posted!
Can you please let me know if you're able to navigate to this folder by searching for its name on our website?
Have you perhaps considered using a regular shared folder instead of Paper folders?
Keep me posted!
- Laney_Grace5 years agoExplorer | Level 4
Thanks for your reply!
I can find the paper folder with search, which is great! But I can't add other papers I've created to it. I wonder if only the owner is able to do this.
I would prefer to work with a regular shared folder like you mentioned, but the group organizer has set it up this way and there are already quite a few documents in the folder so it wouldn't be expedient to create a new one.
Thank you again!
- Walter5 years ago
Dropbox Community Moderator
It looks like you're on the 2020 release of Paper while the Paper Folder and doc you’re looking at was created by someone who isn’t using the 2020 release of Paper yet Laney_Grace
If you'd like to share your Paper docs with them, I'd suggest that you shared them from your end directly as there isn't a way to add your Paper docs to this Paper folder.
I understand that this is not optimal, but I hope this helps to some extent.
- Laney_Grace5 years agoExplorer | Level 4
Thanks, @Walter! Good to know, I appreciate it 🙂
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