Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Dropbox syncing files already deleted from laptop and Dropbox
Device / System
Acer Laptop / Windows 10 / latest app and browser
Question or Issue
Hello! I have deleted a folder containing a big amount of references (I am an artist) which has collected around 100.000 files until now. I ported them over to an external harddrive and deleted the local folder. Once the syncing was done I notice, after a restart, that Dropbox tried to sync those files again. I checked in the browser and the folder was still there while on my laptop it was not. So I deleted it there too.
Now the dropbox app is trying to sync those files again, stating "96.600 files are being downloaded", which blocks any other form of synchronization for the files that would truly need it.
24 Replies
It was available offline, not in "online-only". And I did delete it in the browser (directly on dropbox.com by logging in and deleting it there). I cannot see it anymore (on neither of my dropbox connected devices. The folder is, according to those devices, deleted. Neither accessible through an app or any device directly. I also cleared the cache (Dropbox\.dropbox.cache).
- Walter
Dropbox Community Moderator
Hey Kismuntr - thanks for the screenshot and guten Abend von mir.
Can you please clarify if the folder you deleted was available offline on your computer or online-only?
If you still see it in the web browser, can you try clearing your cache and/or another browser to delete it again and let us know how it goes?
Hello!
No backups exist (and no backup function seems to be enabled), neither on the main laptop nor the external hardrive (which is not permanently connected to the laptop, if that is any help).The screenshots are in German so I hope they help:
- Dell_Dropbox
Community Manager
Hey there Kismuntr welcome back to the community,
Can you confirm whether you have Dropbox Backup or external drive backup enabled for this external hard drive or the deleted folder?
You can find this by opening the dropbox desktop app, clicking your name/icon in the bottom left corner, opening preferences and clicking the "backups" tab.
