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Stgcmtj's avatar
Stgcmtj
Explorer | Level 3
2 years ago

Dropbox won't save changes to an Excel file on one device

I have DROPBOX installed on 2 Windows PC's and 1 Android Tablet..  When I try to make a change to an file on the tablet, I get the message that changes cannot be made/saved to a file created by another user???  The same user (me) is on all 3 devices using same Name/PW.. The excel file that I am trying to change is read/modified by Office 2019 on the PC's and the tablet has Office 360 is the only difference that I can think of..Ideas.. help

desktop
edit
Microsoft Office
Mobile

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Stgcmtj, thanks for bringing this to our attention.

     

    Could you attach a screenshot showing the exact error message you're getting?

     

    This will help me to assist further!

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