Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Researchboy's avatar
Researchboy
Explorer | Level 4
5 years ago

Editing Word document on Android mobile

I am able to edit Excel files stored in Dropbox; however, Word documents say Read Only and state I need to say a copy of my original file to be able to edit it.  I can't see anything different in the...
Android
edit
Microsoft Office
Mobile
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi @Eumelchen98, you mentioned it occurred for certain files in your folder, but for a newly created file you didn't get this issue.

 

Were those files originally created via the Dropbox site or app, or synced from the desktop app? What about the new file you created?

 

Did you try deleting the Word app on the mobile device and reinstalling it? Are you using the 365 app, or the standalone Word app?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Eumelchen98  , are the Word files you're trying to edit saved in Office 2007 or later? 

 

If you access Word, and try to open the Dropbox file directly from there, does it change the situation at all? 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!