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Error (504) when trying to restore a file
I have tried different browsers and incognito mode. Any other suggestions? I can navigate the rest of Dropbox's site just fine, this only happens when I try to restore a file to a previous ...
Well, I am also facing the same issue. But still I have not found solution for that. I would be happy if you can also share the solution.
I contacted support through live chat, they said that I would need to continue it in email support. Emailed them that I'm still having the same issue. Still haven't heard back.
Thank you for keeping us updated. I hope Dropbox Team takes this seriously and react soon.
Support got back to me and suggested the same things we typically do to resolve these issues:
1. Use a different browser like Safari, Mozilla Firefox, or Chrome.
2. Clear your browser's cache. You can find instructions for doing so here:
http://www.wikihow.com/Clear-Your-Browser's-Cache
3. Try Incognito Mode or Private Browsing mode. You can find instructions for this here:
-- Chrome: https://support.google.com/chrome/answer/95464
-- Firefox: https://support.mozilla.org/en-US/kb/private-browsing-browse-web-without-saving-info
-- Safari: http://support.apple.com/kb/PH19216
4. Restore your browser to its default settings and disable any browser plugins. The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser.
5. Update your Browser. You can find the instructions here:
-- Chrome: https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DDesktop
-- Firefox: https://support.mozilla.org/en-US/kb/update-firefox-latest-release
-- Safari: https://support.apple.com/en-ie/HT204416
