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Mogskie111's avatar
Mogskie111
New member | Level 2
2 years ago

Error message that Rewind is not active, when trying to restore a folder

Hi -    One of our employees deleted a whole folder accidentally which is where we normally move, add many files daily. When I tried to use rewind it is giving us an error that Rewind is not acti...
Delete
Dropbox Rewind
Organize
restore
Mogskie111's avatar
Mogskie111
New member | Level 2
2 years ago

Hey Hannah, 

 

Yes they are, it said that Employee 2 restored 10,528 files at 6:06PM EST. is there a way we can revert that to what it was? 

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Mogskie111, I'd recommend contacting the the support team directly to see what could be done in this instance.

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