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d k's avatar
d k
Explorer | Level 4
5 years ago
Solved

error uploading images to drobox paper

  dropbox-paper is very helpful for me! but now its making problems', its not uploading true images. here is a screen shot:   
Dropbox Paper
edit
sync
upload
  • Jay's avatar
    Jay
    5 years ago
    It's possible that this could be the cause of what you're experiencing.

    Unless you get access to a stable WiFi connection, I'd recommend uploading to your Dropbox account directly and then adding the files to your Paper doc from there.
AzzurroRosa's avatar
AzzurroRosa
New member | Level 2
4 years ago

I'm currently unable to upload images to my Dropbox Paper. Below is the error message that kept showing up.

 

 

I've been using Paper for months and this is the first time I've had this issue. I'm connected to a high-speed home wifi that is stable.

 

Is this a system-wide issue? Could the support team look into it, as I cannot make any progress on work at the moment.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Could you try using another browser to see if this helps when uploading or viewing images in the Paper doc?

    • SjoerdReen's avatar
      SjoerdReen
      New member | Level 2
      4 years ago

      Hi Jay,

       

      I don't understand why but your tip actually helped! When I open the Dropbox pages on safari it works!

       

      Thanks for the help,

      Have a great evening!

       

      Sjoerd

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Glad to hear it's working for you now!

         

        If you need any further assistance in the future, please let me know.

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