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error uploading images to drobox paper
dropbox-paper is very helpful for me!
but now its making problems', its not uploading true images.
here is a screen shot:
- It's possible that this could be the cause of what you're experiencing.
Unless you get access to a stable WiFi connection, I'd recommend uploading to your Dropbox account directly and then adding the files to your Paper doc from there.
33 Replies
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- Nancy
Dropbox Community Moderator
Hi everyone, I hope you’re all doing great.
From what I’ve been informed, this issue should now be resolved for all users.
However, if someone is still having trouble with their Paper docs, please let me know, so that I can investigate further.
Thanks!
The problem was observed in Chrome and Edge.
It happened with any picture - old, new, any format.
It happened with any way of inserting the image - copy-paste, drag-and-drop, Insert image command.
However, today the issue was resolved somehow. It just disappeared.
My colleague sad that it happened before and just disappeared as well.
Dear Dropboxer, instead of asking many useless questions, you should have tried yourself to upload an image yesterday.
It would be great if you fix the problem once and forever.
- I'm a Windows user, I dont have safari. Chrome, Edge, Firefox. All browsers shown the same error.
- Jay
Glad to hear it's working for you now!
If you need any further assistance in the future, please let me know.
You can paste URLs to multiple screen shots on one page. I pasted several image URLs and got previews for all of them, including PDFs. It appears to be our only workaround for now until Dropbox fixes the issue of uploading images to a page. (Like you, I could do that just fine until yesterday.)
Hi Jay,
I don't understand why but your tip actually helped! When I open the Dropbox pages on safari it works!
Thanks for the help,
Have a great evening!
Sjoerd
- Jay
Could you try using another browser to see if this helps when uploading or viewing images in the Paper doc?
Hi Jay,
Thanks for your response!
I made these files several weeks ago and it worked fine. I dragged the images from my finder to the dropbox paper file. Since a few days ago it's like this.
Hi Jay, for me it occurs for new files I try to upload to existing Papers I've been working on.
I have always uploaded by copying and pasting files from my clipboard to Papers.
Just in case, I never needed to upload my files onto my account first (that would dramatically slow down my work process.)
Thank you.
- Jay
Hi everyone, does this occur for files that you've previously uploaded to Paper?
How did you attach the images into the Paper doc, did you copy and paste them in, or upload them onto your account and then attach them to the doc?
