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daninSTL's avatar
daninSTL
New member | Level 2
4 years ago
Solved

File search issues with beta for Mac

I just installed the beta version a few days ago. I use Alfred as a superior alternative to Spotlight to search files etc. since installing the beta Alfred can’t find files in my Dropbox folder. I ha...
desktop
File access
Mac
  • Emmet's avatar
    Emmet
    3 years ago

    Thank you for reaching out about this issue and sorry about the problems you experienced. The issue you’re experiencing where files returned in a Spotlight search don’t open when clicked is a known issue and should have been fixed by updating your Mac to macOS 13.3. For more information on using Dropbox on macOS, visit this article.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi daninSTL, thanks for bringing this to our attention.

 

Are your files available offline in your Dropbox folder?

 

What icon do you have next to the files themselves?

 

This will help me to assist further!

  • Malinalda's avatar
    Malinalda
    Explorer | Level 4
    4 years ago

    I have the same problem, I couldn't find any thing with Alfred or Spotlight after I agree to install the new beta Dropbox version and agree to move all my files to "new place".

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Welcome aboard the forum, Malinalda!

       

      Can you clarify what you mean when saying that you moved your files to the new place? 

       

      Also, like Jay asked above, can you let me know what type of syncing icons do you see next to your Dropbox files now? 

       

      Cheers.

      • Malinalda's avatar
        Malinalda
        Explorer | Level 4
        4 years ago

        Hello, thanks for help.

         

        Now my files had been  moved to "/Users/user/Library/CloudStorage/Dropbox" after recently update.

         

        I made a screenshot and upload to this message

        .

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