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daninSTL's avatar
daninSTL
New member | Level 2
4 years ago
Solved

File search issues with beta for Mac

I just installed the beta version a few days ago. I use Alfred as a superior alternative to Spotlight to search files etc. since installing the beta Alfred can’t find files in my Dropbox folder. I ha...
desktop
File access
Mac
  • Emmet's avatar
    Emmet
    3 years ago

    Thank you for reaching out about this issue and sorry about the problems you experienced. The issue you’re experiencing where files returned in a Spotlight search don’t open when clicked is a known issue and should have been fixed by updating your Mac to macOS 13.3. For more information on using Dropbox on macOS, visit this article.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Welcome aboard the forum, Malinalda!

 

Can you clarify what you mean when saying that you moved your files to the new place? 

 

Also, like Jay asked above, can you let me know what type of syncing icons do you see next to your Dropbox files now? 

 

Cheers.

Malinalda's avatar
Malinalda
Explorer | Level 4
4 years ago

Hello, thanks for help.

 

Now my files had been  moved to "/Users/user/Library/CloudStorage/Dropbox" after recently update.

 

I made a screenshot and upload to this message

.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Thanks for the update here, Malinalda, and sorry to jump in.

     

    If you right/control click on a file with the cloud icon, and change it to 'available offline', does searching for it work?

    • Malinalda's avatar
      Malinalda
      Explorer | Level 4
      4 years ago

      Thanks for help. 

      After making my files offline, macOS spotlight can find them, but Alfred still can not find anything.

      • DropBozizzle's avatar
        DropBozizzle
        Helpful | Level 5
        3 years ago
        The issue is that Spotlight can see them, but it can't open them. Enter doesn't work, clicking doesn't work, and Cmd + clicking (to open in Finder) doesn't work. And since we can't search for files in Finder either, this makes searching files in Dropbox literally impossible.

        Latest version of macOS. Latest version of Dropbox. Files are set to Access offline/are downloaded.

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