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daninSTL's avatar
daninSTL
New member | Level 2
4 years ago
Solved

File search issues with beta for Mac

I just installed the beta version a few days ago. I use Alfred as a superior alternative to Spotlight to search files etc. since installing the beta Alfred can’t find files in my Dropbox folder. I ha...
desktop
File access
Mac
  • Emmet's avatar
    Emmet
    3 years ago

    Thank you for reaching out about this issue and sorry about the problems you experienced. The issue you’re experiencing where files returned in a Spotlight search don’t open when clicked is a known issue and should have been fixed by updating your Mac to macOS 13.3. For more information on using Dropbox on macOS, visit this article.

Malinalda's avatar
Malinalda
Explorer | Level 4
4 years ago

Hello, thanks for help.

 

Now my files had been  moved to "/Users/user/Library/CloudStorage/Dropbox" after recently update.

 

I made a screenshot and upload to this message

.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Thanks for the update here, Malinalda, and sorry to jump in.

 

If you right/control click on a file with the cloud icon, and change it to 'available offline', does searching for it work?

  • Malinalda's avatar
    Malinalda
    Explorer | Level 4
    4 years ago

    Thanks for help. 

    After making my files offline, macOS spotlight can find them, but Alfred still can not find anything.

    • DropBozizzle's avatar
      DropBozizzle
      Helpful | Level 5
      3 years ago
      The issue is that Spotlight can see them, but it can't open them. Enter doesn't work, clicking doesn't work, and Cmd + clicking (to open in Finder) doesn't work. And since we can't search for files in Finder either, this makes searching files in Dropbox literally impossible.

      Latest version of macOS. Latest version of Dropbox. Files are set to Access offline/are downloaded.
      • Guest57's avatar
        Guest57
        Helpful | Level 5
        3 years ago

        Hi all,

         

        Exactly the same for me, I have contacted the DB customer service and nothing come. It's absolutely not serious from DROPBOX. We need help on this please ! Indexation is the base ! Sorry for my English I am french 😬

         

        I'm on DB pro on Ventura OS

         

        Regards

         

         

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