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File search issues with beta for Mac
I just installed the beta version a few days ago. I use Alfred as a superior alternative to Spotlight to search files etc. since installing the beta Alfred canât find files in my Dropbox folder. I ha...
Thank you for reaching out about this issue and sorry about the problems you experienced. The issue youâre experiencing where files returned in a Spotlight search donât open when clicked is a known issue and should have been fixed by updating your Mac to macOS 13.3. For more information on using Dropbox on macOS, visit this article.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHi BrandonCho, thanks for posting here.
Can you let me know whatâs the app version of your Dropbox app, as well as its current syncing status?
Iâm sorry to hear youâre still having trouble with this, dr_chicken. Is it OK if I log a ticket for you, so that we can check this internally?
Thatâd be great, Nancy. Please do.
- Nancy
Hi again, dr_chicken! Iâve just logged a ticket for you, so please reply back to it, when possible.
I also have this exact issue and it appeared ONLY after the Dropbox beta moved everything to the new folder within */CloudStorage.
I've actually considered migrating away from Dropbox due to this issue as it majorly limits its usefulness as I'm forced to search for my filed within Dropbox - which proceeds to open them within the web browser.
I confirmed even with all files kept too "offline" that you are unable to search with spotlight, Alfred or any other application other that the Dropbox app.
I had this issue, and this process worked for me
Open Alfred's preferences and navigate to the following configuration:Features > Default Results > Search Scope
Perform the following actions:
- Untick macOS Applications Folder
- Untick Folders in Home (ignoring the warning)
- Remove all scope folders by clicking a folder, pressing âA to select all of the folders, then pressing backspace, or the - button below the folder list.
Was this issue ever resolved? I upgraded a couple days ago & have tried numerous attempts to re-index the folder & waited days. (I use the folder all day, every day to work), the search ability has still yet to resolve itself & its essential to my job.
- Megan
Hi georgecwbrown, welcome to our Community!
In regards to your search issue, can you clarify the version of the app that you're using on your end?
Also, have you tried all the available troubleshooting steps mentioned throughout this thread? Any screenshots you might have are welcome.
Keep me posted, and we'll take it from there!
Hey Megan,
After further research I found another thread on this board regarding search problems, where they recommended re-indexing the entire drive using the Spotlight privacy trick, for now I've attempted this & it seems to have had a small reward in terms of results (Instead of just re-indexing the folder). That said I've seen comments in the thread saying it's a small immediate fix but new files have issues indexing... so I hope that isn't the case as my job requires finding all the files, rather than just some.
With time I'll know whether its fully worked,Thanks for your response though!
Dropbox V169.3.5667
Ventura 13.0.1- Megan
Hi georgecwbrown, I see where you're coming from!
Can you keep an eye out, and update me on the behavior you see when you search for your files?
