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Forum Discussion

msakten's avatar
msakten
Helpful | Level 7
2 years ago

"files stay here for the team" prevents me from moving files from team to personal folder

I - a TEAM ADMIN - cannot move files or folders from a team folder, to my personal (i.e. ADMIN) folder. I get an incredibly annoying message "files stay here for the team". How do I get around this?
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msakten's avatar
msakten
Helpful | Level 7
2 years ago

and here is a video

[Removed as per Community Guidelines]

 

this also happens in the browser, whether i use chrome or firefox, on mac or windows. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Is top level editing enabled for the team msakten?

 

Also, have you tried moving the files or folders via the content tab in the Admin Console? 

  • msakten's avatar
    msakten
    Helpful | Level 7
    2 years ago

    Hi Walter 

    top level editing is enabled for admins only, and I am an admin. I don't want team members editing top level folders. 

    I cannot move via the content tab in the admin console, as the option doesn't appear. When I select a file inside a team folder, and select 'move' on the menu on the right, I am only given the option of other team folders, and not my private dropbox folder. 

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi msakten, this is expected behavior, as you can only move top level content to other top level content. 

       

      It isn't possible to remove it from there entirely and then into your private folder.

      • msakten's avatar
        msakten
        Helpful | Level 7
        2 years ago

        So how can I do this Jay ? I have thousands of files, roughly 300GB, in a folder inside a team folder that was moved there accidentally from my private folder, and I need to move it back and remove it from the team folder, as it doesn't belong there. 

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