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Snowdog63's avatar
Snowdog63
Helpful | Level 5
3 years ago
Solved

Finder colour codes now seem to disappear when a file is online only

So it would seem that when I now make a file online only, the finder colour code associated with it disappears.

Is this deliberate, because for me it's an absolute disaster?

 

I use purple, for example to signify that a file is uploaded to my client's server. Very often I work on jobs that create many files that are shared & amended during the course of the job. Only the final files have to go "out the door" at my client's end & so they are the ones the are most likely uploaded. I still have to go in later & make sure all the versions & iterations are backed up on their servers.

 

The thing is, very often, I'm on another job by then & so I have to make projects online only, so I have no way of seeing how far I got in backing up these files (which are, more often than not, 10-15GB files, so they're not things that upload quickly) without bringing everything back down to the Dropbox folder to see the colour codes.

 

Is it really necessary to hide them like this?

  • Jay's avatar
    Jay
    3 years ago

    Hi Snowdog63, it's likely both things you mentioned are related to the newer version of the Dropbox desktop application for Mac OS, on which you can read about here.

6 Replies

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago

    Snowdog63 wrote:

    So it would seem that when I now make a file online only, the finder colour code associated with it disappears. ... Is it really necessary to hide them like this?


    It wouldn't be Dropbox hiding it. Most likely it's because the file no longer exists on the computer so your OS can't read the color/tag. The only thing left behind when you mark a file as Online-only is a placeholder file. The actual file is removed.

  • Snowdog63's avatar
    Snowdog63
    Helpful | Level 5
    3 years ago

    Hmm. It never used to disappear. This has been my system for some time.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Snowdog63, does making the files available offline bring back the color codes?

     

    Can you send us a screenshot of the two behaviors, so we can compare and check it out?

  • Snowdog63's avatar
    Snowdog63
    Helpful | Level 5
    3 years ago

    Indeed it does.

     

    In the first screenshot the files are online only & the purple dots are absent. (Notice that there is a purple dot next to the"PRODUCTION" folder, from which, I assume, we can gather that files are affected but folders aren't.)

    In the second screenshot, the files are local & the purple dots are back.

     

     

     

    NOTE: Off topic but notice also that in the second screenshot, the end of folder on the extreme left has a cloud icon, despite the fact that inside are files that are both local & online. There used to be a third icon for mixed contents, but I haven't seen this in some time, so I literally have to check in folders to see if everything is offline or not. Has the third icon been abandoned?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Snowdog63, it's likely both things you mentioned are related to the newer version of the Dropbox desktop application for Mac OS, on which you can read about here.

  • Pookeyblow's avatar
    Pookeyblow
    Collaborator | Level 8
    2 years ago

    Hi Jay,

     

    Shouldn't it be resolved? It's crazy to have an app for MacOS that removes essential MacOS features. If a placeholder file is created when the file goes "online only", that placeholder file should also keep the tags like it keeps the filename, right?

     

    Tags are an essential feature of the Finder.

     

    Are the team working to fix this bug?

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