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Rikonthebarge
5 years agoHelpful | Level 6
Folders are empty
Recently had big problems with my Mac and finally boguht a new one. I've installed Dropdox and all my files show up but they are all EMPTY! Any thoughts on how I can restore them? All help much appre...
Lusil
Dropbox Staff
5 years agoHey Rikonthebarge, just to make sure that we're on the same page, are the folders also empty on the web?
Rikonthebarge
5 years agoHelpful | Level 6
Hi Lusil
Yes, ther certainly apper to be empty. Well, not QUITE empty; there are a few random files that all apper with the Skype logo beside them; they do not open.
Thanks for your interest. I hope this helps.
Rik
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