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Forum Discussion

timq's avatar
timq
Helpful | Level 5
5 years ago
Solved

How can I cancel my computer backup?

I apparently selected pc backup when I installed Dropbox and naturally I'm out of storage on my Dropbox account now.  I don't want and have no need to have my pc backed up to it.  I have the desktop ...
Computer Backup
Delete
desktop
Space and storage
sync
  • Hannah's avatar
    Hannah
    5 years ago
    Hey timq, welcome aboard our Community!

    Indeed, with computer backup, if you delete your desktop files from Dropbox, they will also be deleted from your computer. 

    If you want to disable the backup feature, you can follow the steps here.

    You'll find the Dropbox app's preferences, if you click on the Dropbox icon in your system tray.

    Let me know if you have any questions.
SkippiJo1's avatar
SkippiJo1
New member | Level 2
4 years ago

Following

I have exactly this issue

 

I didnt realise I was backing up the entire PC, and there is no easy option to turn it off. Three hours spent on this already today. Waste of time and puts me off getting a dropbox account.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi SkippiJo1, I'd be happy to help! 

 

Have you followed these steps, in order to disable Backup? Do you face any errors, or problems when you try to do so?

 

Keep me posted! 

  • SkippiJo1's avatar
    SkippiJo1
    New member | Level 2
    4 years ago
    Hello Megan thanks for offering to help.

    yes I did follow Dropbox guidelines but
    "4.Under Adjust settings, click Disable backup."
    Was not available

    The only solution was to move my files out of Dropbox folder on my pc, erase Dropbox app from my PC. then visit Dropbox on the internet and erase all my files

    I will not be using Dropbox again if I can avoid it
    I find it far to buggy and laborious in almost every respect

    I've currently spent two long hours today just trying to upload a tiny pdf to a shared folder (I have editing permission)

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