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Forum Discussion
rsrunique
2 years agoHelpful | Level 6
How can I delete a large file from my account after sharing it via shared link?
I sent links to 'email' some large files. The files show up now in dropbox under recent; however, there is no way to delete them. The system message is 'the file does not exist'. They are still there after more than a month of not being accessed.
Thank you!!!! That worked! I had never opened the 'Shared' tab.
What a relief to have this over after months of fussing with it!
I appreciate the patient step-by-step diligence you exhibited in solving this for me.
Gratefully,
rsrunique
16 Replies
- Mark2 years ago
Super User II
It is not possible to delete the 'Recent Files' list I'm afraid.
Note, however, they are not using up space or quota if they are not stored within your Dropbox.
- rsrunique2 years agoHelpful | Level 6
Thank you very much for responding to this inquiry.
Do these files ever go away, given enough time?
I think they must be using up space - the original files on my computer have been deleted.
The content is still available in dropbox; so, the files have to be somewhere.
Could DropBox be hiding them somewhere on my computer?
- Mark2 years ago
Super User II
They wont take up Dropbox space if they are not at www.dropbox.com/home. They WILL take up hard drive space if you saved somewhere else (desktop / downloads etc.). Or, if you deleted to recycle bin and havent emptied yet 🙂
- ginaaspetti2 years agoNew member | Level 2
It is unfortunate that there is no way to delete this history. Someone sent me an inappropriate link and now it lives in my dropbox "recent links" where my children can see it. Is there no way to clear the history? This is a terrible feature of Dropbox if that is indeed the case. 😞
- Hannah2 years ago
Dropbox Community Moderator
Sorry to hear about this, ginaaspetti.
Where are you seeing this? On the Dropbox website or the mobile app?
- rsrunique2 years agoHelpful | Level 6
It is on the Dropbox website. I do not use the mobile app, just my PC.
- Nancy2 years ago
Dropbox Community Moderator
Hey rsrunique! Do you see those files, if you visit your Dropbox homepage here?
If yes, you should be able to delete them this way (keep in mind that the shared links you sent will also stop working, if the files they link to are deleted from your account).
- rsrunique2 years agoHelpful | Level 6
Thank you for your help with this problem.
Unfortunately, this procedure does not successfully delete the file. It dutifully asks "Are you sure ..."
Then, when I click delete for the second time, a message comes up at the bottom of the screen: "file does not exist".
- Walter2 years ago
Dropbox Community Moderator
Thanks for letting us know about this rsrunique
Could you try clearing your browser's cache or using another browser and let us know if you get the same results?
If you do, we'd appreciate a screenshot too.
In the meantime, note that you could make it go away by generating some (sharing) file activity to populate your 'recents' area.
Keep us posted anyhow!
- rsrunique2 years agoHelpful | Level 6
I used Edge and Chrome
I used Edge and then Chrome, both were clear of any cache. The results were identical with the two browsers. the images attached to show the process.
I have tried other activity as a way of clearing 'Recents', nothing works.
Thank you
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