We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
brucekaiser
2 years agoExplorer | Level 4
How can I delete an existing Dropbox Backup of my PC?
When I attempt to delete the backup of my PC, Dropbox Backup reports that the backup has been "disabled" instead. How can I completely delete it so that PC is shown under "Add a backup" again.
...
brucekaiser
2 years agoExplorer | Level 4
Hi Hannah. The link I included above explains best (the Accepted Solution). On the good PC, here is the list of folders on "Modify Folder List (it is correct):
Compare that to the Modify Folder List on the problem PC, shown in my previous comment. All the folders are not shown. The folders that should be shown, and available for selection, are:
bruce, Downloads, Documents, Trinity, Scans, Our Pictures, PhotoImportSpot, Scripts, Church
TurboTax, etc.
Hope this helps you see the problem. I need to see all my folders.
Thanks.
Bruce
Jay
Dropbox Community Moderator
2 years agoHi brucekaiser, thanks for the images, in order to look into this in more detail, please could you contact the support team directly via this link.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!