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hstodd's avatar
hstodd
New member | Level 2
9 years ago
Solved

How to I change users' access to a shared folder?

How do we withdraw shared access to files from previous invitees? I want to edit (reduce) the members who can access one set of folders. 

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  • groundhog's avatar
    groundhog
    9 years ago

    Log on to dropbox in browser and navigate to the folders you want to restrict access to. Click on "members" and change the view/edit rights, or remove a user entirely.

     

    If you are using dropbox for desktop, right-click on the shared folder and select Share, then do as above.

6 Replies

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  • groundhog's avatar
    groundhog
    Icon for Super User alumni rankSuper User alumni
    9 years ago

    Log on to dropbox in browser and navigate to the folders you want to restrict access to. Click on "members" and change the view/edit rights, or remove a user entirely.

     

    If you are using dropbox for desktop, right-click on the shared folder and select Share, then do as above.

  • hstodd's avatar
    hstodd
    New member | Level 2
    9 years ago
    Thanks groundhog. Selecting 'share' was counterintuitive when wanting to unshare, but that's where the options are. Problem solved :)
  • amirim's avatar
    amirim
    New member | Level 2
    9 years ago

    I am trying to follow your advice but get the message: "You don’t have permission to manage membership of this folder". Note that I am a Team Admin.

  • groundhog's avatar
    groundhog
    Icon for Super User alumni rankSuper User alumni
    9 years ago
    Hello,

    Can you see if you are listed as "Owner" for the folder in question? I get a similar message "You don’t have permission to change the settings on this folder" for the folders that I don't formally "own" if the settings there are restricted.
  • joelkatana's avatar
    joelkatana
    New member | Level 2
    7 years ago

    i have the same issue. I am not able to share a folder. Folder is only shared between 2 people only. And both of them are not listed as owners. One of them are listed as "can edit" with a drop down menu. While the other is listed as "can edit" without a dropdown menu.

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hi there joelkatana, 
     
    Could you please further elaborate a bit so that I have a better understanding of what you’re seeing? 
     
    For example, what steps are you following when you attempt to share the folder? Are you getting any errors? If you are seeing an error, could you please send me a screenshot (without personal info) of what the message reads?
     
    Additionally, you mention:
    joelkatana wrote:

    One of them are listed as "can edit" with a drop down menu. While the other is listed as "can edit" without a dropdown menu.

    Could you send me one more screenshot (again, without any sensitive details showing) so that I have a better visual of this?
     
    Thanks in advance!

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