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Forum Discussion
Sherly
5 years agoExplorer | Level 3
How to open word desktop in the online version
I open my document in microsoft word online version of Dropbox and I would like to edit it using my desktop app. How can I do this? There is no function for opening it in word desktop version.
Hi Sherly, thanks for reaching out to us here!
Through the Word Online app, there wouldn't be an option to open the file locally for editing.
To open your files in the local Microsoft apps for editing, you can use the Dropbox desktop app to sync your files locally to your computer. You can check out more info about the desktop app here.
It will create a local Dropbox folder on your computer which will sync any changes with your account online. This will allow you to open the files in local apps for editing and the changes you make with sync with your Dropbox account.
Let me know if this helps!
46 Replies
Replies have been turned off for this discussion
- Jimmy23435 years agoExplorer | Level 4
Hi there, thanks for the reply!
I cleared the cache on the browser, and I tried in two others. It's the same. I have TONS of research PDFs. I'm using Airtable to organize them (I paste the Dropbox link in the spreadsheet). It has been working wonderfuly up until yesterday. I'm not sure what the issue is.
- Lusil5 years ago
Dropbox Staff
Hey everyone, thanks for your ongoing reports on this.
I just wanted to let you know that the team is aware and working on the matter.
As soon as we have an update on the matter, we'll get back to you.
Thanks again!
- gabicatalyze5 years agoNew member | Level 2
Hi,
We're still having the same issues, and we're not getting the ability to open in the desktop app for any of our Office suite documents.
They are still visible in the desktop app, but you can't search by link in the app so (with our very complicated file structure) they are hard for us to navigate to.
Thanks!
- Anonymous5 years ago
Yes, I have them locally on my machine. Multiple users from our company are experiencing these issues.
- Lusil5 years ago
Dropbox Staff
Hey anonymous - thanks for joining us on this discussion, and it's great to hear from you again.
Are you not getting the "Open" option for all files or specific ones?
For those that you can't see the button for, do you see them locally on your computer?
Keep me posted!
- Anonymous5 years ago
Good morning, I am getting the exact same issue on the Mac - we have a cross-platform company, so we are constantly sharing files via "dropbox links" so we can find the right file in the right location. I used to click "show in Finder" and it is no longer there, it has broken our workflow as the item just disappeared. I have updated my dropbox to v106.04.368 and I am on the latest chrome Version 85.0.4183.121.
Would love to get some help on where this valuable feature has moved to.
- Walter5 years ago
Dropbox Community Moderator
Hi Jimmy2343; welcome to our Community and happy Monday!
Are you referring to a shortcut to a file of yours or maybe a shared link?
Could you please let me know if you get any different results after clearing your browser's cache and/or on another browser?
In the meantime, you can search for the file locally on your computer and access it from there.
Keep me posted anyhow!
- Jimmy23435 years agoExplorer | Level 4
Hi everyone,
I'm sorry if the answer here is obvious, I'm a little new to this. I recall, just a few weeks ago, that when I opened a Dropbox link (a link to one of my files), it would give me the option to open the file in the desktop app. That is, once I clicked on the link it would open in my browser. From there I could click on the "open" button on the top right and it would let me open it in the Dropbox desktop app. Now, when I click "open" three's only a place to "Connect apps".
Am I misremembering? Or did I mess something up? I'm on a Mac running the most recent Dropbox desktop app.
- tmorgan5 years agoNew member | Level 2
Trying to open a file save in dropbox as an excel file. It won't give me the excel option in the drop down anymore
- Lusil5 years ago
Dropbox Staff
Hi there missionstudios, thanks for checking in with us.
Out of curiosity, is the video file sent to you as a shared file, in a shared link, or as part of a shared folder?
Looking forward to hearing back from you!
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