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Forum Discussion
Sherly
6 years agoExplorer | Level 3
How to open word desktop in the online version
I open my document in microsoft word online version of Dropbox and I would like to edit it using my desktop app. How can I do this? There is no function for opening it in word desktop version.
Hi Sherly, thanks for reaching out to us here!
Through the Word Online app, there wouldn't be an option to open the file locally for editing.
To open your files in the local Microsoft apps for editing, you can use the Dropbox desktop app to sync your files locally to your computer. You can check out more info about the desktop app here.
It will create a local Dropbox folder on your computer which will sync any changes with your account online. This will allow you to open the files in local apps for editing and the changes you make with sync with your Dropbox account.
Let me know if this helps!
46 Replies
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- Anonymous6 years ago
Good morning, I am getting the exact same issue on the Mac - we have a cross-platform company, so we are constantly sharing files via "dropbox links" so we can find the right file in the right location. I used to click "show in Finder" and it is no longer there, it has broken our workflow as the item just disappeared. I have updated my dropbox to v106.04.368 and I am on the latest chrome Version 85.0.4183.121.
Would love to get some help on where this valuable feature has moved to.
- Lusil6 years ago
Dropbox Staff
Hey anonymous - thanks for joining us on this discussion, and it's great to hear from you again.
Are you not getting the "Open" option for all files or specific ones?
For those that you can't see the button for, do you see them locally on your computer?
Keep me posted!
- Anonymous6 years ago
Yes, I have them locally on my machine. Multiple users from our company are experiencing these issues.
- gabicatalyze6 years agoNew member | Level 2
Hi,
We're still having the same issues, and we're not getting the ability to open in the desktop app for any of our Office suite documents.
They are still visible in the desktop app, but you can't search by link in the app so (with our very complicated file structure) they are hard for us to navigate to.
Thanks!
- Lusil6 years ago
Dropbox Staff
Hey everyone, thanks for your ongoing reports on this.
I just wanted to let you know that the team is aware and working on the matter.
As soon as we have an update on the matter, we'll get back to you.
Thanks again!
- Jimmy23436 years agoExplorer | Level 4
Hi there, thanks for the reply!
I cleared the cache on the browser, and I tried in two others. It's the same. I have TONS of research PDFs. I'm using Airtable to organize them (I paste the Dropbox link in the spreadsheet). It has been working wonderfuly up until yesterday. I'm not sure what the issue is.
- Anonymous6 years ago
As an update to this - it came back for about a day and now the issue is back
- acboydston6 years agoHelpful | Level 6
At this moment, I see the two, previously missing opionts, 'open in Microsoft Word' and 'Show in Finder.' Hopefully, they stick around!
- Jimmy23436 years agoExplorer | Level 4
Yes, same here. It worked for a day or two, but not now.
- SalimB6 years agoNew member | Level 2
I have setup dropbox for business for a client and they now have members of staff working from home on their own PCs. They should be able to open dropbox files from a browser login and work remotely without having the company dropbox account linked and downloaded on their PC.
Please tell me this is a software issue and not a "feature" as people who have Microsoft office installed should not have to rely on online versions of this software to open their own files.
I can't accept that as an "accepted solution". Can someone from Dropbox please clarify if this is the case going forwards or will this be fixed.
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