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How to restore deleted folders in a Professional account?
Hello Everyone
By mistake, in the tome of new syncronisation, I have delete a lot of folders in my Dropbox.
I have an Professional account and, theoretically, the files has to be available for restore for 180 days.
I have deleted before less then an hour and they are not in the Deleted folder.
How can I restore this folders?
Thank you in advanced for your fast answer!
Hi DJJoe, let's jump right into this!
Is it possible that the deleted content was shared? Can you check your account's sharing tab?
If I were you, I'd also look for the files into the events page. The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing shared folders.
Keep me posted on the results!
3 Replies
- Megan
Dropbox Community Moderator
Hi DJJoe, let's jump right into this!
Is it possible that the deleted content was shared? Can you check your account's sharing tab?
If I were you, I'd also look for the files into the events page. The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing shared folders.
Keep me posted on the results!
Thank you - this solved my problem.
I didn't know about the Event page and there is no connection to it on the Dropbox menu - at least I didn't see it.
But - thanks again!
