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mmm9's avatar
mmm9
New member | Level 2
2 years ago

I can't delete a video from my Dropbox account

So i have this video in my dropbox recents and i want it deleted but when i press the three dots it only says fila ectivity and file info:

5 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi mmm9, thanks for messaging the Community!

     

    Currently, it isn't possible to remove files from the 'Recents' folder, however, there should be more information on this file.

     

    Was it send via a shared link, or a file shared directly to your account?

     

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Were you signed into your account when you viewed the shared link? Did you add the file to your account?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the info, it won't be possible to manually remove that item from the Recents folder.

     

    However, since there is a maximum of 20 items listed, if you open 20 files in your Dropbox account, this will repopulate the Recents page with those files, thus removing this shared link from the page.

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