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joonhwa's avatar
joonhwa
Explorer | Level 3
2 years ago

I can't edit my Microsoft files on the mobile app.

hello, i'm having a trouble with file editing and modifying issue i can edit my word file when i use dropbox with desktop and laptop computer however, when i use dropbox with smartphone, i ca...
edit
Microsoft Office
Mobile
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the screenshot, joonhwa! Did you check my previous question about the Microsoft app you can use to edit your files?

joonhwa's avatar
joonhwa
Explorer | Level 3
2 years ago

please check my answer for your question and reply me. thank you.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi joonhwa, are you opening your docx file directly from the Dropbox mobile app, which would then open Word?

     

    Are you trying to open the file from Word instead without using the Dropbox app?

  • joonhwa's avatar
    joonhwa
    Explorer | Level 3
    2 years ago

    i want to attach a screenshot, but i can't... it's frustrating  

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Do you use your mobile or desktop when trying to attach your files here joonhwa?

    In any case, you should be able to click our camera-like icon, and send us your screenshot. 

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