Need to see if your shared folder is taking up space on your dropbox šØāš»? Find out how to check here.
Forum Discussion
Solved
I can't rename a folder by clicking the pencil icon on the Dropbox website.
When I go to rename a folder by clicking the new pencil icon, the folder name is fully selected but I cannot unselect it.
For example: I want to change the name of a folder. I click the pencil icon and click in the place where I want to make a change. The field flashes, but the text remains selected and I can't change the name.
Here is a screen capture: [removed to protect your daily limit of data sharing]
Just to clarify for any other members of the community reading, once you click the pencil icon beside folder names:
- The highlighted text does not respond to a mouse click.
- Typing a new name will overwrite the entire name.
- You can select exactly where you want to edit the original name using the left and right arrow keys.
11 Replies
I'm only able to edit the name by clicking the home button on my keyboard. That will unselect the text.
- Nancy
Dropbox Community Moderator
Hey TERRACE_87! Welcome back to our forum.
Out of curiosity, are you seeing the same thing on multiple browsers (including in incognito mode)?
If you don't click on the pencil icon, but go to the āRenameā option from the drop-down menu on the right-hand side of the folder instead, do you experience the same behavior?
Let me know what you find.
It happens to me in incognito but not when I select Rename from the menu.
- Walter
I see, thanks for clarifying that for us TERRACE_87 - Have you tried another browser since you first noticed this?
I just tried in Firefox. Same result.
- Walter
Thanks for confirming this for me TERRACE_87 - much appreciated.
I just gave it a go and it won't let me click in the name to rename the folders when I click on the pencil icon, but it works normally via the rename option from the ellipsis button.
I'll run this by the team and let you know more as soon as I have an update on this - thanks for flagging it with us.
In the meantime, instead of clicking in the folder's name after clicking the pencil icon, you can start typing directly.
Often I just want to change the text format slightly, like moving a dash. I don't want to delete the entire name.
- Neal
Community Manager
Hi TERRACE_87ā,
My name is Neal and I'm one of the Community Moderators at Dropbox.
I've reached out to one of our internal teams to review this so I can get more information for you.
As soon as I hear anything, I'll let you know.
- Neal
Hi TERRACE_87ā,
I just wanted to follow back up and let you know we're still looking into this.
Are you still experiencing this issue?
- Neal
