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Hornliu's avatar
Hornliu
Explorer | Level 3
2 years ago

I deleted a user account in my computer and after that all my Dropbox data was gone.

I deleted a user account in my computer and after that all my dropbox data was gone. The data also isn‘t in the deleted files folder. How can i recover my files?

restore

3 Replies

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    How did you delete the account? Was it in a Business Account? If so if it was within 7 days restore it via that

  • Hornliu's avatar
    Hornliu
    Explorer | Level 3
    2 years ago
    I deleted my pc user account not my dropbox account but my dropbox account was synced. I think thats why also all my dropbox data got deleted. Also there is t anything in my dropbox deleted folder.
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 years ago

      Oh dear. 

       

      If it hadnt sync'd to Dropbox there isn't a way of recovering via Dropbox - anything on Dropbox will be at www.dropbox.com/home . If it isn't you need to try and speak to a computer specialist to restore via the hard drive. 

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