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awilson576's avatar
awilson576
Helpful | Level 6
2 years ago
Solved

I deleted my dropbox and it deleted my desktop and documents folders. How can i restore them?

Hi everyone,    I downgraded my Dropbox account, and because it had been syncing my desktop and documents folders, I was over the storage limit for the free account.    I tried to follow the ...
Delete
desktop
Dropbox Backup
restore
  • awilson576's avatar
    awilson576
    2 years ago

    nevermind, i did a force quit of Finder and it fixed the Desktop issue

     

awilson576's avatar
awilson576
Helpful | Level 6
2 years ago

Thanks Megan, I followed these instructions and now the Desktop and Documents folders are functioning as before 

 

The warning that appears when you delete your account is not explicit enough. It implies that only the files stored on dropbox will be deleted. It does not explicitly warn that the files will be deleted forever from your local computer as well. I have a high level of literacy, and work on UI for a software company, so please trust me when i say that the warning was not clear enough, especially given the implications of permanently losing data from the entire Documents folder on the local. That type of action should have a big red warning and two step action. 

 

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Gotcha awilson576 & Mark, thanks for letting me know more!

 

Your comments on our Backup & deleting your content have been quite helpful, and I will do everything I can to ensure that your voice is heard.

 

If you need anything else, let me know!

  • awilson576's avatar
    awilson576
    Helpful | Level 6
    2 years ago

    Hmmm, it appears as though I've restored my Desktop folder, but I still can't actually see files on my 'desktop' ie when all windows are minimised ,it's just a pretty background image. The desktop isnt functioning like it used to . I also can't pin it to favourites. 

    Honestly, this feels like a break up of a toxic relationship. 

    Me: Sorry Dropbox, I can't afford you anymore.

    Dropbox: Fine then, I'm gonna steal your most precious things and change the locks on your front door. 

    • awilson576's avatar
      awilson576
      Helpful | Level 6
      2 years ago

      Megan Walter Please assist with instructions on how to restore the normal functioning of my Desktop and Documents folders.

      • awilson576's avatar
        awilson576
        Helpful | Level 6
        2 years ago

        nevermind, i did a force quit of Finder and it fixed the Desktop issue

         

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