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awilson576's avatar
awilson576
Helpful | Level 6
2 years ago
Solved

I deleted my dropbox and it deleted my desktop and documents folders. How can i restore them?

Hi everyone, 

 

I downgraded my Dropbox account, and because it had been syncing my desktop and documents folders, I was over the storage limit for the free account. 

 

I tried to follow the help centre instructions to remove the backups, but i didnt have the same options on my laptop as were shown on the screenshots. 

 

So, i removed the dropbox app. Still no joy. So i deleted my dropbox account. 

 

Now my Desktop and Documents folders are missing, along with all their contents. WTF?

 

Any help greatly appreciated. 

 

 

  • awilson576's avatar
    awilson576
    2 years ago

    nevermind, i did a force quit of Finder and it fixed the Desktop issue

     

11 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    We're glad to hear you're back up and running awilson576 

     

    See you around the Community and have a lovely week ahead! 

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