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crumbs's avatar
crumbs
Explorer | Level 3
6 months ago

I don't know why my Word file hasn't synced the previous versions

I have been working on a Word doc all weekend, saving with command+S all the time, and on the third day, I dragged a bunch of photos into word and the whole doc messed up. Undoing wouldn't fix the ...
desktop
Dropbox Basic
restore
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hi crumbs, thanks for bringing this to our attention.

Just for clarification, do the different versions you found on the Dropbox site have any of the missing data you're looking for at all?

Was the Dropbox desktop application running and syncing normally during this period?

This will help me to assist further!

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