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Fullback_rugby's avatar
Fullback_rugby
New member | Level 2
6 months ago

I got a message, 'You removed your access to the shared folder', how can I get it back?

Hello & HELP!!!!!! My events page says I removed access to the shared folder Julie although I am the only one who could see this folder (I have reached out to my co-workers) and I wasn't even on my...
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Shared Folders
Fullback_rugby's avatar
Fullback_rugby
New member | Level 2
6 months ago

Hi Jay,

I spoke to my employer (as he would've been the one who maybe created it) and he could not see the folder to send me an invite to be able access it again as under the "All Files" section shows only I had access to it.  

I have over 25 years of files in this folder that I did not remove myself access from, PLEASE....I am begging for help to be able to regain access to it.

Thank you,

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Could you ask them to check the shared tab on the Dropbox site to see if they can invite you as a member to the shared folder?

    • Fullback_rugby's avatar
      Fullback_rugby
      New member | Level 2
      6 months ago

      Hi Jay,

      I checked and the folder "Julie" is not visible to him.

      This Folder is urgently important....it has all of my personal financial data, pictures, everything for the last 25 years of my life and I am begging for help and if someone can please call me  [Removed as per Community Guidelines]

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        6 months ago

        Unfortunately, even our support team wouldn't be able to recover the shared folder, as it was fully removed from your account.

        If you have any other machine on which your Dropbox account hasn't synced, you might be able to recover the files from there.

        Alternatively, there might be some recovery programs that might be able to restore deleted files on your computer.

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