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Fullback_rugby's avatar
Fullback_rugby
New member | Level 2
6 months ago

I got a message, 'You removed your access to the shared folder', how can I get it back?

Hello & HELP!!!!!! My events page says I removed access to the shared folder Julie although I am the only one who could see this folder (I have reached out to my co-workers) and I wasn't even on my...
restore
Shared Folders
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Unfortunately, even our support team wouldn't be able to recover the shared folder, as it was fully removed from your account.

If you have any other machine on which your Dropbox account hasn't synced, you might be able to recover the files from there.

Alternatively, there might be some recovery programs that might be able to restore deleted files on your computer.

Fullback_rugby's avatar
Fullback_rugby
New member | Level 2
6 months ago

How does it even happen???  This is ridiculous, I didn't even remove the access, I wasn't on my computer.  It should still be visible in some way....I can provide you access by way of my employers login credentials to try to help me find it and fix it, he authorized me to give them to you???  I am literally bawling right now and I need to speak to someone to try to fix this.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    I understand your concern regarding the missing shared folder. Unfortunately, there aren't any options from our end to assist, as we wouldn't be able to recover a folder if your access was removed from it. 

    We can only recommend attempting to locate someone who is still a member of the shared folder in order to re-invite you back to it.

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