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Kittykiy01's avatar
Kittykiy01
Explorer | Level 3
7 months ago

I got an email from Dropbox stating some files would be deleted on 05/26, but I can't find them.

Hi Dropbox Support and Community,   I received an email from Dropbox notifying me that some content shared with me by the Love Team will be permanently deleted on May 26, 2025. The email included...
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Shared Folders
tomtom989898's avatar
tomtom989898
New member | Level 2
6 months ago

Did you get my screenshot?  I do not see it as well as the headers of the email I sent as well.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Thanks for the screenshot, tomtom989898! Do you happen to share any files/folders with a Dropbox team under the name of “WJC CVE”? Based on the email you received, it could be that the team is currently in locked state and your common files will get deleted on the 06/26.

If you check your Dropbox account directly, without clicking on any buttons/links provided in the email, do you see any files shared with them?

  • tomtom989898's avatar
    tomtom989898
    New member | Level 2
    6 months ago

    That is the thing though, that "WJC CVE" does not ring a bell, anyway to find out?

     

    • tomtom989898's avatar
      tomtom989898
      New member | Level 2
      6 months ago

      Are you telling me it is save to look in that csv it tried?  I did open it inside dropbox but the folder it said is not even a shared folder

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 months ago

      Without clicking on the “Open CSV” button in your email, can you go to your Shared tab here and check if there are any files/folders that are shared with that team?

      • Paleonut's avatar
        Paleonut
        New member | Level 2
        6 months ago

        Hello, 

        I just received the same email, and when I search my shared tab like you said above, I found a CSV file titled "2025-06-18 Content shared from Your team pending deletion.csv" that was supposedly created by my account, and that listed one folder - I checked that folder (by searching for it) and it had no files. Is this just an automatic function when someone who shared files with me deletes them, or is this a scam of some sort?

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