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Pegeen L.
10 years agoNew member | Level 1
I got an email telling me that 16,000 files have been deleted from my account but it looks like all my files are there! What is going on?
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- Mark
Super User II
Fake phishing email that isnt from Dropbox at all?
What is www.dropbox.com/events showing?
- DaveC2New member | Level 1
I renamed a folder and got one, it sees the rename as a massive delete followed by a massive add.
- Laureline
Community Manager
Hi everyone,
Pegeen and Dave, could you go to your events page and check that you didn't delete your files?
You can see it here:
https://www.dropbox.com/events
Possibly, you moved around files, deleted some and moved them back to your account.
It's also possible that someone else than you (a member of a shared folder), deleted some files in this shared folder.
Let me know :)
- Pegeen L.New member | Level 1
Something weird is going on. My events has massive files deleted then another huge lot added again. No one is moving all these files around. However, last week I did upgrade to OS X 10.10.5, Do we think that has anything to do with this? Thanks Dave and Laureline for helping.
You added 7745 files. Today 1:49 AM 42396 files.
Today 1:49 AM 50030 files.
Yesterday 7:09 PM 50059 files.
Yesterday 12:13 PM 50137 files.
Yesterday 5:49 AM 3 files.
8/22/2015 11:20 PM 50117 files.
8/22/2015 11:20 PM 3852 files.
8/19/2015 11:20 PM - Laureline
Community Manager
Hi Pegeen!
It's possible that you moved files around.
I don't see how it could be related with your upgrade to OS X 10.10.5...
You can check who created or deleted these files, and from which computer by checking the previous version of specific files impacted:
1) Sign in to the Dropbox website:2) Find the file you'd like to restore
3) Right-click on the file and choose "Previous versions"Hope this helps :)
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
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