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EvaTJ's avatar
EvaTJ
Explorer | Level 3
4 years ago
Solved

I had a lot of files in Dropbox that I now can't find.

I have a problem. Or atleast question. I had folders and files in my dropbox account. Folders with pictures, like a lot of pictures. Last I wisit my dropbox account was 2020 and then there were all...
Delete
edit
restore
  • Jay's avatar
    Jay
    4 years ago

    Hi EvaTJ, it sounds like it wouldn't be possible to recover the files if they're not visible on the deleted files page. Most likely, at some point, the files were deleted from Dropbox or the machine, and this is why they're not on the site any longer.

     

    I'm sorry to be the bearer of bad news.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Do you remember any filenames perhaps or keywords that may help us investigate further? 

 

I know this is about photos, so it‘s a long shot, but it’s worth a try.

EvaTJ's avatar
EvaTJ
Explorer | Level 3
4 years ago
Hello,

Mm no there wasnt filenames. Just numbers.
Like i downloaded my pictures from device to computer and then added to dropbox. I didnt change anything when downloaded pictures...
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi EvaTJ, it sounds like it wouldn't be possible to recover the files if they're not visible on the deleted files page. Most likely, at some point, the files were deleted from Dropbox or the machine, and this is why they're not on the site any longer.

     

    I'm sorry to be the bearer of bad news.

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