Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
MalcolmW
3 months agoNew member | Level 2
I have edit access on an Excel file but I can't save my changes through the Dropbox Android app
Device Motorola g54 5g
Operating System/Browser (if using the web)
Android 15
Question or Issue
I can open an excel file with sheets that has been shared with editing access. I can open to edit and can make changes. When I try to save these I get to options. To device or Google's cloud. Doing neither option seems to save the changes in the administrator's copy. What have I done wrong?
MalcolmW wrote:
Opens with sheets
You arent opening Excel if you are choosing Sheets. You are using Google Docs to edit the file - Sheets is part of Google Drive.
If you want to open in Excel you'll need to select that if its an option. If not you need to check with Microsoft / the OS of your device to see why it isnt showing as an option.
5 Replies
- Mark3 months ago
Super User II
MalcolmW wrote:
Opens with sheets
You arent opening Excel if you are choosing Sheets. You are using Google Docs to edit the file - Sheets is part of Google Drive.
If you want to open in Excel you'll need to select that if its an option. If not you need to check with Microsoft / the OS of your device to see why it isnt showing as an option.
- MalcolmW3 months agoNew member | Level 2
1 open Dropbox
2 select file
3 select "open in" box at bottom LHS of screen. Opens with sheets
4 edit a cell.
5 select "save" at bottom RHS of screen which takes me to the screen shown earlier.
- Hannah3 months ago
Dropbox Community Moderator
Thanks for the update, Malcolm!
Would you mind guiding me through the exact steps you're following until you get to that window?
- MalcolmW3 months agoNew member | Level 2
Thanks Hannah I'm guessing it's sheets asking to save because I'm not in the Dropbox app. Screenshot is attached.
I get the same message and screen when I use Dropbox app as a different user to edit a different file for which I am the administrator.
Thanks for your help.
MalcolmW
Show quoted text
- Hannah3 months ago
Dropbox Community Moderator
Hi there, MalcolmW, welcome to the Dropbox Community!
The two options you mentioned when trying to save your changes, are they coming from the Dropbox app or the Excel app?
Would you mind sending us a screenshot, so we can have a visual?
Thanks in advance!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!