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Millsy1's avatar
Millsy1
Explorer | Level 3
3 months ago
Solved

I need help restoring a missing document.

Subject: Assistance Required to Locate Missing File in Dropbox Hello all. I need assistance in locating a file that appears to be missing or inaccessible within my Dropbox account. The file is ti...
  • Rich's avatar
    3 months ago
    Millsy1 wrote:

    it appears in searches as C:\Users\mills\AppData\Local\Microsoft\Olk\Attachments\ ... \Draft IMC Comm Outcomes 20 Sept 2025.docx"

    That location is not related to Dropbox. It's a folder used by Outlook to temporarily store files when you open attachments from your email. So that file would have been an attachment you opened from your email, not Dropbox, and that's not a location that Dropbox syncs, so it can't restore files that were located there.

    After you opened the file from email, did you save it to your local Dropbox folder?

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