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Millsy1's avatar
Millsy1
Explorer | Level 3
3 months ago
Solved

I need help restoring a missing document.

Subject: Assistance Required to Locate Missing File in Dropbox Hello all. I need assistance in locating a file that appears to be missing or inaccessible within my Dropbox account. The file is ti...
Delete
restore
  • Rich's avatar
    Rich
    3 months ago
    Millsy1 wrote:

    it appears in searches as C:\Users\mills\AppData\Local\Microsoft\Olk\Attachments\ ... \Draft IMC Comm Outcomes 20 Sept 2025.docx"

    That location is not related to Dropbox. It's a folder used by Outlook to temporarily store files when you open attachments from your email. So that file would have been an attachment you opened from your email, not Dropbox, and that's not a location that Dropbox syncs, so it can't restore files that were located there.

    After you opened the file from email, did you save it to your local Dropbox folder?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey Millsy1, I hope you're doing well! 

Hope things are going smoothly! Just wanted to check if you still need a hand. If all's well, feel free to share what did the trick.
 

  • Millsy1's avatar
    Millsy1
    Explorer | Level 3
    3 months ago

    Megan,

    yes,🤥 matter over. Now rewriting the editing I had done.

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