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wibblewobble's avatar
wibblewobble
Explorer | Level 3
4 years ago
Solved

I no longer see the option to delete my files

Is it just me?!  I seem to have lost the ability to delete files in Dropbox on Windows 10 computer.    There is just NO option any longer and it's making me want to scream.  I have been to Goog...
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  • Nancy's avatar
    Nancy
    4 years ago

    Hi wibblewobble, and sorry for jumping in. 

     

    Have you also tried to delete your files after opening your web account on a different browser? Is the option still missing? 

     

    I’d like to check whether this could be something browser-related. 

     

    Let me know how it goes!

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi wibblewobble, and sorry for jumping in. 

 

Have you also tried to delete your files after opening your web account on a different browser? Is the option still missing? 

 

I’d like to check whether this could be something browser-related. 

 

Let me know how it goes!

wibblewobble's avatar
wibblewobble
Explorer | Level 3
4 years ago

AHA! 

 

And .... WOW! 

 

My first thought on viewing your message, Nancy, was please don't apologise for "jumping in". 

 

My second thought was (and still is!) "you are such a star".

 

I always use Opera as my browser, that's where all my Favourites are, I know it so well.  

 

From time to time, though, I do use Firefox and Chrome.

 

So.  Upon reading you, I signed into Dropbox in Firefox and...................... Lo and behold.......... when I hovered over my files (not folders)........... the three dots appeared after "copy link", "share more"...... etc,  giving me all the options I am suddenly missing in Opera! 

 

Seriously, I cannot thank you enough for saving my sanity!  You hit the nail right on the head and............ what can I say?

 

THANK YOU, NANCY!  🙂 

 

I will bear in mind, in the future, that perhaps some problems are browser related.  We are never too old to learn, thanks to our cyber pals out there.  🙂

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    That’s awesome news, wibblewobble! I’m really glad l could help you with this and I appreciate your kind words.

     

    In general, the Dropbox website works best on these browsers: Firefox, Chrome, Microsoft Edge and Safari (you can also check more details here). 

     

    If you need something else though, don’t hesitate to give me a nudge!

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