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I unlinked my computer from Dropbox and now a lot of my desktop files are gone
Thanks in advance! I recently took an online art class, that the teacher uses Dropbox to send us her files. I clicked the link and created an account. Dropbox installed on my computer and cell (which...
Thanks to both people who helped me with ideas. The files weren't in trash but I found some of them inside a Dropbox folder and was able to go in and drag them out on the desktop. I will give up on the others.
I removed Dropbox from my cellphone apps and from the desktop programs.
The community is amazing for helping me! Thanks again!
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi deltastar, did you check the deleted files page as my colleague suggested to see if the files could be recovered?
Hi Jay.... I am waiting for someone to respond to this concern that I replied back to Hannah last week . I wrote:
"I have 40 GB of photos in my files alone without all the other things. Wouldn't it be over the limits of a free account and time consuming? Wanted valuable input before I started this. It could be creating another problem.
I don't plan on using Dropbox after this. I just want my files back. Thanks!!! "
No one has addressed this concern. . Perhaps you can address this and I can get my files. I am more than stressed about this.
Thanks, Jay
- JayYes, if the amount of files is greater than your quota on your account, then the files wouldn't sync completely. The account would then be overquota and would no longer sync until it goes below quota.
If you have any missing files and they werenât syncing to your account, then it wouldnât be possible to recover them from the site.
However, it might be possible to recover the files from the local machine from the recycle bin, or using a third party app or service to do so.Thanks to both people who helped me with ideas. The files weren't in trash but I found some of them inside a Dropbox folder and was able to go in and drag them out on the desktop. I will give up on the others.
I removed Dropbox from my cellphone apps and from the desktop programs.
The community is amazing for helping me! Thanks again!
I am currently having the same issue. I had no idea that downloading the app to my phone would transfer thousands of my photos to my dropbox, leaving me to buy more storage. I guess this is the way they gain more revenue. Nonetheless, it is not very pleasant, and I cannot delete all at once; you only get a few at a time to delete. Also, when you select three boxes, it won't record the selections and wipe the elected photos chosen, only to repeat the processes repeatedly until you can finally delete four or eight photos.
