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PDon's avatar
PDon
New member | Level 2
4 years ago
Solved

I want to delete the 'Mac' folder from my Dropbox

I unintentionally inserted a folder on the dropbox to be synchronized and I would like to stop the synchronization and delete it, but it does not allow me, the only folder that does not allow me. The...
Computer Backup
Delete
desktop
Dropbox Backup
restore
sync
  • Jay's avatar
    Jay
    4 years ago
    Could you have a look at the devices page to ensure that another desktop device isn't connected to your account?
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hi PDon, just to clarify, the computer backup feature is definitely disabled on your device, so it shows 'Set up' in the preferences?

Is it possible that you have another device that you could've connected to your Dropbox account, and enabled the backup there as well?
PDon's avatar
PDon
New member | Level 2
4 years ago

it shows "configure" in preferences and I don't have another computer connected to that account

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Could you have a look at the devices page to ensure that another desktop device isn't connected to your account?
    • PDon's avatar
      PDon
      New member | Level 2
      4 years ago

      excuse me from where do I see the connected devices?

      • PDon's avatar
        PDon
        New member | Level 2
        4 years ago

        I found where to delete the device, does deleting it free me up space? do i have to do anything else ?? Thanks for your help.

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