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I want to delete the 'Mac' folder from my Dropbox
I unintentionally inserted a folder on the dropbox to be synchronized and I would like to stop the synchronization and delete it, but it does not allow me, the only folder that does not allow me. The...
- Could you have a look at the devices page to ensure that another desktop device isn't connected to your account?
I also encountered this problem, I'm pretty sure it's a bug. After the Backups module is updated, the original residual My Mac folder cannot be deleted. I even reinstalled the OS, but it still doesn't work.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey dawenbin, thanks for the nudge.
Can you just clarify where you're trying to delete the "Mac" folder from?
And can you confirm that the computer backup feature is disabled, when going to the app's preferences?
Well, right now, the Desktop folder is located in Dropbox cloud. I want to delete it from the cloud and have it located on my hard drive, where it was before Dropbox moved it without my permission.
As for computer backup; it's very confusing that backup and sync are two different functions; I don't know if I can wrap my mind around that complication. Before I start messing with my preferences, I need to understand how dropbox works, and despite being a longtime experienced computer and dropbox user, I frankly have no idea.
- Hannah
Hey Graybell, allow me to jump in here, perhaps I can clarify this.
So, when you install the Dropbox application, a Dropbox folder is created, that syncs the files in your account to your hard drive, which you already know.
What the backup feature does, is move the desktop folders to your Dropbox folder, to sync and back them up.
Now, before deleting anything, you'll need to disable the feature. Have you followed the steps that Megan hyperlinked in her reply above?
