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Forum Discussion
Ignored Item Conflict
Needing help understanding what (Ignored Item Conflict) means. When resyncing DB has created duplicate folders on my HD with (Ignored Item Conflict) after some the folder names. This is creating a hu...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the additional details here macbero!
Could these be symlinks to actual files/folders?
I'm not sure if this is the case here, but I will like you to try something for me to see if we can find the culprit. Here are the steps I'll need you to take:
- Open your Terminal app located at /Applications/Utilities/Terminal.
- Copy and paste the command line below and press Enter on your keyboard.
find ~/Dropbox -type l -exec ls -lah {} \;
This should give you a list of symlinks in your Dropbox folder and where they point to. if I'm correct in my assumption. The list the command provides shows you the full file path to every symlink in your account.
If that's the case indeed, I'd recommend that you remove these symlinks from your Dropbox account by following the file paths that are provided when you run the command, and remove the files in your Dropbox folder by dragging them elsewhere on your computer (if you don't want them deleted).
After you've removed all of the symlinks you can identify from the Terminal command, please quit Terminal, open it again, and run the command again to ensure that no symlinks remain in your Dropbox folder.
Keep me posted on your findings!
Hi Walter - I really do appreciate your help, but this suggestion feels like it's way beyond my "pay grade" (LOL) Your instructions are easy to follow but...
The folders with the (Ignored Item Conflict) appeared after I re-synced to my dropbox. I'm not clear why they would be links. They're actual folders filled with files that are duplicates of correspsonding named folders that I had on DB/Cloud (?). The folders on my HD/DB location had the SAME names as those on DP/Cloud. So why, when I re-synced did a NEW duplicate folder get created with the (Ignored Item Conflict) after it?
If all the folders and files names were identical, why did DB make this duplicate (Ignored Item Conflict) folder? Isn't it smart enough to even recognize that the folders on DB/cloud (?) are the same as the ones on my DB/HD location?
What would I do with the infomation that I'd learn from a list of symlinks in my Dropbox folder? Would,they help me figure out which folder I can delete so that I can get back some much needed HD space?
When I check my DB through a web browser, none of these (Ignored Item Conflict) folders are even there! So if I delete the wrong one from my HD/DB location, then I will loose all my files! That won't be bad unless I wind up deleting the wrong folder.
I also don't want this to keep happening if I enable SMART SYNC.
What is worrisome is that even when I search DB Help I can't find any information about (Ignored Item Conflict) folders. All my searches come up empty. Nada. No hits at all. I would think that there would be at least a refernce to this issue.
I've been using DB since it's releae date in 2008 and I've never run into this.
I'm also a longtime dropbox user and I've also just found for the first time an "ignored item conflict" in two folders that appear to have partially copied contents from the non-conflict folder. Have you heard any explanation what this conflict is?
I wish I would have received an explanantion. So far all the help and suggestions I've received from DP, via their Twitter support, has me going in circles. They can't even tell me what "ignored item conflict" means.
This was their LATEST reply...Hi again. To ensure that you have all the latest versions of your files, you will need to check them all manually. This means looking through all your files, and keeping the versions that you want. Now, once youâve ensured that you have all the latest versions of your files, you can delete the old, to avoid any further confusion. At this point, when you are sure that you have all your current files, and they all show up in your account online, we would suggest starting fresh by removing all Dropbox items from your computer, and uninstalling our app. This will allow you to install our app anew, and make your Selective or Smart Sync settings during the installation process. When youâve sorted through your file, and are ready to proceed with a brand new install, let us know, and weâll help you through it!
Can you even image having to do this with well over 5000 files! My 1TB HD is a BIG mess and I'm almost out of room on it. My plans is to copy over all these files (boith the original folds as well as the "Ignored item conflict" folders to an external HD and give up on DB. I've also seriously looked into using pCloud so I can give up on DB. It's crazy that they can't provide any solution or explanation.
I've attcahed a screen shot of one of their other recos too. May this will help you. And if you get any other help or answer that makes sense to you, please let me know. Thanks!
