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macbero's avatar
macbero
Helpful | Level 5
6 years ago

Ignored Item Conflict

Needing help understanding what (Ignored Item Conflict) means. When resyncing DB has created duplicate folders on my HD with (Ignored Item Conflict) after some the folder names. This is creating a hu...
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nicolasld's avatar
nicolasld
New member | Level 2
6 years ago

I'm also a longtime dropbox user and I've also just found for the first time an "ignored item conflict" in two folders that appear to have partially copied contents from the non-conflict folder. Have you heard any explanation what this conflict is?

macbero's avatar
macbero
Helpful | Level 5
6 years ago

I wish I would have received an explanantion. So far all the help and suggestions I've received from DP, via their Twitter support, has me going in circles. They can't even tell me what "ignored item conflict" means.

This was their LATEST reply...

Hi again. To ensure that you have all the latest versions of your files, you will need to check them all manually. This means looking through all your files, and keeping the versions that you want. Now, once you’ve ensured that you have all the latest versions of your files, you can delete the old, to avoid any further confusion. At this point, when you are sure that you have all your current files, and they all show up in your account online, we would suggest starting fresh by removing all Dropbox items from your computer, and uninstalling our app. This will allow you to install our app anew, and make your Selective or Smart Sync settings during the installation process. When you’ve sorted through your file, and are ready to proceed with a brand new install, let us know, and we’ll help you through it!

Can you even image having to do this with well over 5000 files! My 1TB HD is a BIG mess and I'm almost out of room on it. My plans is to copy over all these files (boith the original folds as well as the "Ignored item conflict" folders to an external HD and give up on DB. I've also seriously looked into using pCloud so I can give up on DB. It's crazy that they can't provide any solution or explanation.

I've attcahed a screen shot of one of their other recos too.  May this will help you. And if you get any other help or answer that makes sense to you, please let me know. Thanks!

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