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macbero's avatar
macbero
Helpful | Level 5
6 years ago

Ignored Item Conflict

Needing help understanding what (Ignored Item Conflict) means. When resyncing DB has created duplicate folders on my HD with (Ignored Item Conflict) after some the folder names. This is creating a hu...
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btischler's avatar
btischler
New member | Level 2
6 years ago

I have this same problem. Has it been resolved?

macbero's avatar
macbero
Helpful | Level 5
6 years ago

No, sorry to say that unfortuately it has not been resolved yet. I'm still waiting for them to explain to me why it happened or what it means to have folders created with (Ignored Item Conflict). :-(

  • Deborah M.13's avatar
    Deborah M.13
    New member | Level 2
    6 years ago

    In the same boat. looking for an alternative to dropbox. What a mess. I use dropbox to save time not to use more time. These conflict messages have appeared with folders I haven't touched in some time. Frustrating to say the least.

    • Fai's avatar
      Fai
      New member | Level 2
      6 years ago

      3x30GB folders 'ignored item conflict' folders appeared this morning.   Tempted to just renamed them and move them off the HD but keep them on DP under the new names.

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        6 years ago

        Hi all; I hope this finds you well!

         

        I'm sorry for the delay in responding to you; I just wanted to give you some additional context on this as I checked back internally with the team.

         

        This is what I found:

        Ignored item conflicts are most likely generated when you add a folder to the web with the same pathway as something that is locally ignored. When a file/folder with the same name is synced down to a computer at the same pathway as an ignored file/folder with the same name, the ignore conflict is generated.

         

        As you probably know, the Ignored Item Conflicts you are seeing are files created from files becoming conflicted preventing users from any form of data loss. Essentially they are a fail-safe like the majority of our conflicted files.

        For the ignored item conflicts, check the files/folders and see if they are empty. If they are, delete them. If there is data inside any of the files, rename them or compare them with the originals to see which file has the most up to date work. Then just delete the extra files that aren't needed.

         

        I hope this information helps! 

  • Kengra's avatar
    Kengra
    New member | Level 2
    6 years ago

    I've got the same issue hopefully it gets resolved soon

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